About Us
About us
Welcome to Nannup Medical centre
We believe in prevention is better than cure!
You will find us located at Unit 4, 54 Warren Road, Nannup
For more information on the medical care and services we provide, please call, and speak to our helpful receptionists.
Skin Checks and Mental Health
Opening Hours
Saturday
Fredy Zicher
Privacy Policy
Introduction
Privacy and Confidentiality
Patients Consent
Collection of Patients Information
- Your full name (As held by Medicare)
- Date of birth
- Residential address and postal address
- Contact phone numbers.
- Current Medicare, DVA number
- Current Health Care Card or Pension Card number where appropriate
- Details of any allergies or suspected allergies
- Current drugs or treatments used by the patient.
- Previous and current medical history, including where clinically relevant a family medical history.
- The name of any health service provider or medical specialist to whom the patient is referred,
- Copies of any letters of referrals and copies of any reports back.
- If you identify as Aboriginal or Torres Strait Islander
- Your Next of Kin &/or an emergency contact
- Lifestyle information such as nutrition, exercise, smoking & alcohol
- Cultural information such as languages spoken and country of origin.
Use & Disclosure of Patients Information
- Administrative purposes in running our medical practice.
- Billing purposes, including compliance with Medicare and Health Insurance Commission requirements.
- Disclosure to others involved in your healthcare including treating doctors and specialists outside this medical practice. This may occur though referral to other doctors, or for medical tests and in the reports or results returned to us following referrals.
- Disclosure to other doctors in the practice, locums etc. attached to the practice for the purpose of patient care and teaching.
- For research and quality assurance activities to improve individual and community health care and practice management. Usually, information that does not identify you is used but should information that will identify you be required you will be informed and given the opportunity to “opt out” of any involvement.
- To comply with any legislative or regulatory requirements e.g. Notifiable diseases or a Subpoena.
- For reminder letters which may be sent to you regarding your health care and management.
- For preventative health programs
- For the purpose the patient was advised of at the time of collection of the information by us.
- As required for delivery of the health service to the patient.
- As required for the ordinary operation of our services (i.e. to refer the patient to a medical specialist or other health service provider); • As required under compulsion of law; or
- Where there is a serious and imminent threat to an individual’s life, health, or safety, or a serious threat to public health or public safety.
Security of Our Patients Records
Our patient records are maintained in a secure off-site computer system. The information recorded is protected by an individual password system and is accessible only to authorized personnel. Records will be retained for at least 7 years after the last encounter in the case of adults and for children, until they have attained the age of 25 years. Paper based information that is no longer required is destroyed by shredding. All authorized practice doctors and staff have access to your information – if you see different doctors, they all have access to your record unless you specifically request otherwise. At times we write to our patients about health-related matters and reminders for follow up appointments. Your name can be removed from such lists if required.
For more information on the Privacy Act 1998 please go to https://www.legislation.gov.au